For consumers who want to experience a vivo smartphone without necessarily
buying a brand-new unit, there is another option worth considering: vivo
refurbished phones.
Unlike ordinary second-hand phones, refurbished vivo units are brand-managed
devices that undergo inspection, cleaning, and necessary repairs by vivo
customer service professionals before being made available for resale. This
gives consumers a more accessible way to own a vivo smartphone, while offering
the added assurance of professional quality checks and warranty support.
Refurbished vivo phones may come from units previously used by KOLs or
ambassadors, as well as store display and demo units. Once these devices are
returned, they are handled by vivo customer service professionals and undergo
the necessary inspection, cleaning, and repair processes before being relisted
for sale.
This is what sets refurbished vivo phones apart from ordinary second-hand
devices. Rather than being resold as-is, refurbished units are professionally
checked and prepared before being made available to another consumer.
For Filipino consumers, this means having another option when looking for a
vivo smartphone that fits their budget. Refurbished units can make selected
vivo devices more accessible, while the professional refurbishment process and
warranty support provide added confidence compared with buying a phone solely
based on its previous ownership.
Professional refurbishment with warranty support
For consumers, knowing that a device has gone through a professional
refurbishment process can provide added peace of mind when considering a
refurbished phone.
Refurbished vivo phones come with a standard one-year warranty, with the
warranty start date determined according to the unit’s classification and
available proof of purchase.
There are two types of refurbished vivo phones:
● Pre-owned (LDU) – These are older demo or ex-display units that
have been refurbished for resale. The product code carries a two-digit suffix,
while the device and packaging carry a “Pre-owned” label.
● Near New – These are units returned within 15 days and
subsequently refurbished for resale. The product code carries a one-digit
suffix, while the device and packaging carry a “Near New” label.
For purchases with proof of purchase, the warranty starts on the purchase date
indicated on the receipt.
For pre-owned units without proof of purchase, the warranty start date is
based on the device’s IMEI binding, activation, or sold date.
For Near New units without proof of purchase, the 90th day after the
production date applies as the warranty start date, in accordance with vivo’s
warranty policy.
With clear classifications and warranty guidelines, consumers can better
understand the refurbished unit they are purchasing and have the added
reassurance of vivo’s after-sales support.
How to buy a refurbished vivo phone
For Filipinos looking for a more accessible way to experience vivo, purchasing
a refurbished unit is also straightforward.
Consumers can visit the official vivo website, go to the e-store, select
products, and choose refurbished phones. Refurbished units can also be
purchased through a vivo Store by selecting shop and then refurbished phones.
Consumers can currently explore refurbished versions of the vivo X300 FE and
vivo X300 Ultra, offering another opportunity to experience vivo’s advanced
smartphone capabilities through the refurbished program.
For Filipino consumers weighing their options when purchasing a smartphone,
vivo refurbished phones offer a practical alternative to buying brand-new or
ordinary second-hand devices. With professionally refurbished units, clear
classifications, and warranty support, consumers can enjoy a more accessible
way to own selected vivo smartphones while having the added confidence of
vivo’s after-sales service.
Follow vivo Philippines on Facebook, Instagram, TikTok, and X, or visit the
official vivo website to stay updated on the latest vivo news, products, and
available refurbished phones.
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